Advantere at NETY strives to ensure customer satisfaction. Please review our policy below for returns and refunds.
Products must be returned within 30 days of purchase.
The item must be unused, undamaged, and in its original packaging.
Contact our customer support team at Support@nety.co.in.
Provide your order details and reason for return.
Ship the product back to our designated address at your expense.
Refunds will be credited within 7-10 business days in customer bank account after the returned product is inspected.
Products purchased during promotional sales.
Opened or used items unless defective.
We offer exchanges for defective or damaged products. Contact us within 7 days of receiving the product and we will deliver the Exchange product within 3 working days after receiving the defective or damaged products.
Advantere at NETY ensures a seamless delivery experience for all customers. Below are the details of our shipping policy :
Orders are processed within 1-2 business days.
Delivery takes 5-7 business days, depending on your location.
Shipping charges vary depending on the product and are clearly mentioned on the respective product page for your convenience.
Once your order is shipped, a tracking number will be provided via email or SMS.
We collaborate with trusted courier services to ensure timely delivery.
If a package cannot be delivered due to incorrect information or absence of the recipient, it will be returned to us. Re-shipping charges will apply.
Inspect your order upon delivery. If items are damaged, report the issue within 48 hours at Support@nety.co.in
